Contact
Case study · Western Union · Platform partner

Western Union: eSIM roaming inside the digital wallet

Western Union's digital wallet customers roam like at home in 150+ countries, and gift eSIMs to family anywhere, enabled by the eSIM Go platform.

150+
Countries covered
1
Wallet, connectivity built in
Gifting across borders
1
Global brand's trust

The challenge

Western Union serves people whose lives cross borders, the exact audience that suffers most from roaming costs. The wallet needed connectivity that felt native: bought, managed and gifted inside the product customers already trust with their money.

The launch

Worldwide eSIM data roaming in 150+ countries, embedded in the wallet. The standout feature: gifting, letting customers send connectivity to family and friends anywhere, connectivity as a remittance.

Why it matters

One of the world's most recognised financial brands chose to embed connectivity on the eSIM Go platform. For every wallet and bank weighing the same move, the proof now exists at global scale: embed it, brand it, and your product gets more useful on exactly the trips your customers already take.

Apple-recognised carrierGSMA memberITU member

The platform serious
brands trust.

eSIM Go is recognised in Apple's carrier settings, a status few platforms hold. Putting your brand on someone else's infrastructure is a big call. Here's why it's safe with us.

GSMA membershipMember of the global mobile industry body
ITU membershipMember of the UN agency for digital technologies
Reliability & SLAsMonitored 24/7 · SLA-backed uptime
Security & dataEncryption in transit · least-privilege access
Certificates & standardsISO 27001:2022 · ISO 9001 certified
Coverage190+ countries · 500+ networks

Make the wallet do more.

Money moves. So do people.